Frequently Asked Questions | Worthy | Worthy


Have your questions about Worthy answered.


In preparation for the auction, we must clean, photograph, and have your jewelry graded. This allows us to fully understand the value of your jewelry as well as create a listing which we send to buyers prior to your exclusive auction.

Worthy will provide you with a prepaid shipping label and packing instructions. We can either schedule a free FedEx pickup at a time convenient for you, or you can drop off your package at a staffed FedEx location free of charge.

Nope! Worthy takes on the cost of shipping, and you pay absolutely nothing.

  • You can request to have your piece sent back to you at any point prior to the auction. Once your reserve price is set and the auction begins, you cannot request a return. If the auction ends and your reserve price is not met, you can have your piece sent back to you fully insured and free of charge.
  • If you would like to have your jewelry returned to you, please contact our support team who will be able to assist you further with our return process.
  • Your shipping box should include your jewelry and any protective accessories it requires. If the piece you would like to sell is from one of the jewelry or watch brands we accept, please send it to us with any boxes or paperwork you have to help authenticate the item.
  • Please note: For non-branded items (those purchased from a local jeweler or retailer), do not include any boxes or paperwork when shipping your piece. These boxes and paperwork will not be returned to you.